User Support
24/7 support is provided for AxxiTRIALS users via our www.axxihelp.com support system.
All AxxiTRIALS portals are hosted on Axxiem's dedicated servers, hosted at Rackspace the nation's leading hosting facility, with 24/7/365 guaranteed uptime. Learn More.
AxxiTRIALS users can open a help ticket at any time by emailing our HelpDesk at: or . The issue is immediately logged in the system, the HelpDesk staff are immediately notified of the issue, and an auto-responder provides you and our staff with a tracking number for the request. Whether during business hours or after-hours, our AxxiHELP staff are there to manage any issues which may arise in a timely manner.
For more on our hosting please visit: